Lost baggage is a US$3.8 billion dollar problem for the industry – every year. It also affects 42 million passengers annually and is the second greatest concern among first and business class passengers when travelling, according to the 2008 IATA CATS survey.
Although the aviation industry has a 98% success rate, baggage mishandling is increasing due to tighter security regulations and more congestion at airports.
The Baggage Improvement Programme (BIP) was endorsed by the IATA Board in December 2007. The programme provides the industry with solutions that address all causes of baggage mishandling. In 2008, BIP will bring these solutions to six airlines and six airports prior to an industry-wide roll-out in 2009. For more information, read the BIP fact sheet.
For questions and comments contact us at bip@iata.org
Why IATA?
IATA’s Simplifying the Business programme is able to bring about change because of its ability to create industry-wide standards and its focus on a mutually beneficial approach for everyone involved – one that results in industry-wide action.
Through its efforts on RFID, the Simplifying the Business team understands the baggage challenges facing airlines and airports. The ET, BCBP and CUSS projects have added to StB’s understanding of airports and the unique challenges they face. The BIP Team also benefits from IATA-wide experience. For example, the ISAGO initiative focuses on an audit of ground operations.