The World's Leading Survey of Business Travellers
IATA has been researching business traveller's opinions about air travel since 1989, tracking trends in attitudes and presenting the findings in the form of an annual Corporate Air Travel Survey (CATS).
Discover what business travellers want today...
- What issues currently affect business travel choices?
- What attitudes influence self-service facilities use?
- Which preferences dominate for check-in procedures and boarding pass delivery?
You will find answers to these questions and many more in the 2009 edition of the Corporate Air Travel Survey (CATS).
CATS is an annual survey that provides objective and essential data on the needs, preferences and attitudes of business air travellers worldwide. IATA has been researching business traveller’s opinions since 1989 which brings a wealth of trend data to the CATS report. For the 2009 edition over 9,000 air travellers were interviewed.
Your benefits
- Better understand key issues affecting business travel today.
Gain insights on business traveller patterns on topics such as frequency of travel, air travel budget, usual class of travel and drivers of airline choice.
- Benefit from one of the most quoted source of business travel information worldwide.
- Know more about your business customer in order to design more effective marketing campaigns and improve your bottom line.
- Learn more about the key issues affecting business travel today: corporate travel policy, Frequent Flyer Programmes (FFP’s), internet booking and low-cost airlines.
- Get a global understanding of the high yield business travellers market on a worldwide basis (Americas (North + South America), Europe, Africa and Middle East, Asia-Pacific).
- Identify trends and tendencies.
- Also: gain more insights for your business... Add a sponsored question in the next CATS edition...
2009 Edition highlights
- Passenger self-service: usage, needs, satisfaction and future wishes
- Preferences for check-in and boarding pass delivery
- Onboard mobile phone usage and possible regulations
- Delayed and lost luggage: frequency and insurance
- Environmental concerns and carbon offset
- Insights on airline selection process for business travel
For more information, please contact us at: businessinsight@iata.org